The Biggest PROBLEMS With Life Ionizers (Do NOT Buy!)
The Biggest Problem with Life ionizers
Customer service has been a consistent concern, with numerous complaints highlighting areas that need closer scrutiny and improvement.
At the premium price point, customers are dissatisfied as they receive only one filter instead of the expected two, deviating from the industry standard.
Overall customer reviews trend towards the negative.
About Life Ionizers (The Company)
Life ionizers both manufacture and distribute ionizer products and say they are family-owned and operated.
They have a number of different ionizers in their range and most of them are on the premium end in terms of price.
Their ionizers typically come with titanium plates that are platinum coated. This means that their ionizers also have the possibility of creating alkaline water that has hydrogen potential.
About Life Ionizers Technology
Their water ionizers are designed in the USA. However, it is manufactured in South Korea and some of its parts are from both the USA and Japan.
This means that although it is not completely “made in the USA” it is a lot more affordable.
Life Ionizer Reviews
The MXL series are the flagship machines of Life Ionizers.
Their latest models include a high number of plates, with industrial sized UV light chambers, filters, under counter and above counter top versions.
This means it can give you antioxidant-rich water that is at a drinkable pH level with the potential for extra hydrogen in every glass.
The most advanced and recent Life Ionizer model is the MXL-15.
Let’s take a closer look.
Life Ionizer MXL-15 Review
The Life Ionizer MXL-15 has an impressive 15 titanium plates that are coated in platinum. It comes in a sleek countertop design which has a touchscreen control panel.
The system also has advanced features like a warning signal when the filters need replacing. All this comes at a high flow rate at 6 liters per minute.
The 15 plates increases the quality of your ionized water by increasing the amount of time water spends in the chamber.
This is paired with 800 watts of energy-efficient power and Life Ionizers say that this results in more molecular hydrogen.
I think this machine is great for a large family because of its large capacity. Here are some of its specific features:
- Number of Plates: 15
- pH Range: 1.7 to 12.2
- ORP (Oxidation-Reduction Potential) Range: Up to -1005
- Filter / Purification Method: Ultraviolet XL Sterilization
- Lifetime Warranty.
Life Ionizer MXL-15: The Good
Aesthetically pleasing sleek design
800 watts of efficient powe
The filter is capable of removing contaminants like heavy metals, herbicides, pesticides, and fluoride.
It has a good flow rate that is 6 liters per minute.
The ionization chambers are extra large.
Easy to change filters.
The system warns you when the filters need changing.
Life Ionizer MXL-15: Not So Good
Extremely expensive.
There are lots of complaints about their customer service.
You only get 1 single filter, instead of 2 that is standard at this high price point.
Mixed customer reviews but mostly bad.
Life Ionizer Product Range
Pretty much all Life Ionizer products are related in some way to water ionizers. They don’t sell a bunch of other things like bottled water etc.
Life Ionizer products focus on:
- Water ionizer machines (above, below and “convertible” countertop devices).
- Replacement filters.
- Portable alkaline water systems like water filter jugs.
Life Ionizers – “Convertible” Countertop Machines.
Life Ionizers flagship ionizers come in counter top models that are also “convertible”. All you need to do is purchase the additional faucet.
This is great and nothing like I have seen any other ionizer company produce. You typically need to choose between the countertop or undercounter faucet version but here you can have both.
Coupon Code: WaterGeek
Q: Is Ionized Water Good For You?
A: Yes
Ionized water is basically water that has a slightly higher pH. This means at the very least it will hydrate you just like regular water.
Aside from simply hydrating, more and more research is showing that there are lots of potential health benefits.
Whilst there are lots of experts argueing over the precise benefits and some of the evidence is still circumstantial it’s very interesting nonetheless.
Different Ways To Use Alkaline Water
There are several sources that cite potential positive health effects of alkaline water. This includes:
- The potential for anti-oxidants. These are things that help your body fight “free radicals”.
- Can help with digestion. For instance, alkaline ionized water can help with things like acid reflux.
- Very good for hydration, the potential to boost energy levels and electrolytes.
I must say it again that the precise health effects of ionized water are still being investigated.
However, many people swear by the health benefits that they get from drinking this type of water.
All you have to do is read verified customer reviews to see for yourself just how life-changing people are finding it.
Different Ways To Use Ionized Acidic Water
Many people focus on getting an ionizer machine for alkaline water but ionized acidic water has many uses too.
Here are just some of the ways that that water can be useful:
- Use acidic water as a mouthwash to kill germs.
- It can kill bacteria on fresh vegetables and fruits.
- Use it to rinse your hair as it can help reduce dandruff.
- Disinfects, cleans and has antiseptic qualities.
- Use as part of a daily skincare routine.
- Also perfect for washing your hands and to use on insect bites and cuts.
Q: Tyent ACE-13 vs MXL-15 (Is Tyent ACE-13 Better)?
A: Yes, I think it is.
Here’s why:
The Tyent ACE-13 is for high-end kitchens and is one of the most premium water ionizers.
One thing about paying for a premium ionizer like this is that you get better filters. Life Ionizers, despite being on a similar price category, only has 1 filter.
Meanwhile the ACE-13 has 2x ultra filters, which is capable of removing up to 99.9% of contaminants.
All this comes through a super-fast flow rate so the water makes a seamless move from the pipe to the faucet. This is through the ionizer faucet (that is on the device). However, if you want the water direct to your faucet, that’s possible too.
The UCE-13 PLUS is the under counter version of this device. It allows you to replace your existing faucet with a high tech ionizer faucet to access your freshly made ionized water.
The ACE-13 is not as bulky as it looks. The dimensions are 300mm (W) x 135mm (D) x 350mm (H) and it only weighs 5kg.
In addition to this, the ACE-13 has lots of advanced technology.
This includes things like motion sensors, which means it has “touch-free” activation. The control panel interface is multilingual and voice-guided. It is very easy to use since its modeled after the current leading smartphones.
The device as automatic self cleaning and warns you when the filters need replacing.
By far the best feature of Tyent ionizers are the forever lifetime warranty.
This essentially means that they guarantee this machine will last forever and includes parts and labor.
The Good
ORP (Oxidation-Reduction Potential) Range: Up to -1050
pH Range: 1.7 to 12
Number of Plates: 13
Plates Material: Platinum coated titanium.
Filters: 2x .01 micron ultra-filters that removes 99.9% contaminants.
Seamless countertop design that is very easy to install.
Highest quality double filters that treat very toxic contaminants such as lead.
Super fast flow rate.
Advanced interactive touch screen.
Automatic self cleaning.
Motion operation, which means you can operate it with a hand wave.
Comes with hydrogen boost option.
Provides alkaline, acidic, turbo and neutral water.
Warranty: Forever lifetime warranty.
Not So Good
Extremely expensive upfront. But it will save you money over time since you will never need to buy bottled water, fridge filters, jugs or water dispensers again. And this is guranteed for LIFE.
**UPDATE: THIS OFFER ENDS SOON**
Make sure you buy direct from Tyent in order to ensure you qualify for the lifetime warranty.
Use coupon code: WaterGeek to get the lifetime FOREVER warranty certificate and unlock many free of the extras you see in the picture below.
Hey Mr. Water Geek, Great content. I have just purchased an MXL 15 Life Ionizer, and the system has 2 inboard filters. Also, the kit came with 2 external filters which I mounted under sink in line with supply to machine. Pre filters I’d suspect.
Hi William
Great to connect 🙂
What has your experience of the MXl 15 Life been so far?
Stay hydrated,
Luke
Hello Mr Water Geek,
Keen to purchase an alkaline machine asap and was almost on track for the Life MXL in place of the Kangen until I came across Tyent in your review and plenty others now but is there a reason why you’ve not done a comparison/review of the Kangen machines?
I’m presuming you also have no affiliation to these suppliers/brands also.
Thanks in advance Luke.
Hi Elling
I have several articles reviewing Kangen machines like this:
– Kangen Water Machine Reviews and Comparison.
– K8 vs SD501
Tyent contacted me to provide my readers with a promotional offer. However, this was *AFTER* the reviews were already published and I have no other affiliation with them or any of the other brands.
Stay hydrated,
Luke
This is so complicated! Kangen says they are the only one with a quality machine and they show me how the life ionizers break off and add heavy metals to the water.
Life ionizers say they are top quality and offer life-time warranty. But what is it worth if they do not even have a good customer service?
Who to trust? The Multi Level Marketing from Kangen? Or Life ionizers that constantly bash Kangen?
*
Can you buy life ionizer filters cheaper? Maybe from Korea?
Looking for IONIZERS that fir into truck cabin for truck drivers
Hi GlobalTrucker
They are unlikely to work in a truck as you need a continuous water supply. However, you might want to consider a portable water ionizer.
Stay hydrated,
Luke
I bought a MXL-15 and it has 2 filters inside and 2 pre filters plus Ultra Violet light water tastes great !
I agree the customer service at LifeIonizers is bad; actually it’s terrible. The MXL-9 won’t work if the filters have timed out. Absolutely NO filtered water until you replace the filters. Last year I ordered two of each of the required filters. It took MONTHs for the orders to arrive, so my filter was out of commission for about 3 months. They sent 3 of 1 type and 1 of the other, which I didn’t realize until it came time to replace. So I placed another order in Aug 2020. It’s now Jan. 2021 and they can’t find my order in their system after calling and emailing them monthly asking about where my order is. They are now blaming it on COVID. So for the two years I’ve had the MXL-9, at least 7 months of that I’ve been unable to use the filter. This is TERRIBLE customer service as they won’t stock filters from Korea and blame it on the delay of importing. They KNOW there is a delay. They need to compensate for that.
Hey Mr. Water Geek,
So we are looking into getting a whole house filtration system but we don’t know who to go with…we’ve been approached by a company called Apollotek International (based out of Irvine,Ca) and Culligan but I read your Culligan review and don’t really want to go with them but we don’t know much on the Apollotek company either. We have done our research and its all mixed reviews mostly decent reviews. Do you think you can help us with the research?
Thanks so much in advance
Hi Natalie
Unfortunately, I’m not familiar with Apollotek International but a quick search brings up its BBB profile and I have to say their reviews are a little worrying given how new and relatively unknown they are.
Stay hydrated,
Luke
I’ve been thinking about getting an ionizer for some time and you have me convinced. I won’t mention my specific issues because you told me last time that I was too explicit so I want to respect that, let’s just say that I’m old and fat and that causes a bunch of issues. But I had no idea all the things ionized water can do and I think it can help. I didn’t know it can remove bacteria from my vegetables. I have been rinsing my vegetables with a bleach solution because I’m terrified of the covids because I’m in a very bad category for death, old and fat. But my doctor said that using bleach is very bad so I stopped eating vegetables.