Comments on: ABC Waters Fleck Review: Why You Should NOT Buy!

By: Luke George

Luke George — Sun, 05 Jul 2020 19:50:54 +0000

In reply to Tim.

Hi Tim

If the water smells like rotten egg then it’s most likely a hydrogen sulfide contamination.

You should talk to the manufacturer to see if they can fix it under warranty or give you advice.

Stay hydrated,
Luke

By: Tim

Tim — Tue, 30 Jun 2020 17:00:50 +0000

Wish I would have read this before. Would have much preferred to go saltless and a full house system so I can drink the water since I also need a RO system in order to drink the water.
I had this installed by a handyman. I’ve had Fleck 5600SXT 48,000 installed for about 1 1/2 years and didn’t think it was working right. I didn’t realize that there was a more involved programming than the quick program. I think I have it set correctly after multiple youtube videos. No more spots on dishes; however, now the water has a smell to it. Mostly hot water but I think a little from the cold as well.
Any help on the smell would be great.

By: mrwatergeek

mrwatergeek — Thu, 29 Aug 2019 09:16:52 +0000

In reply to Eric V..

Hi Eric

So sorry to hear you’re having issues.

This is why I always recommend people buy expensive softeners from Amazon and use a credit card because at least you have Amazon’s customer service to fall back on and/OR do a credit card chargeback with all the evidence of “non-response” that you have.

Best wishes,
Luke

By: Eric V.

Eric V. — Wed, 28 Aug 2019 18:53:20 +0000

Save yourself the trouble and don’t order from this from ABCWaters. There are multiple people that order their water softener from them and it never ships and you get ZERO communication from the company. They don’t respond to voicemails, text messages or emails. Some people have resorted to reporting them to BBB and others claim to be taking them to small claims to get their money back for a product never shipped.
I ordered from them TWICE and still never received the product after waiting 2 months.